Privacy Policy
Last Updated: June 2026
BKK Creative Studio ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website or engage our services.
1. Who We Are
BKK Creative Studio is a Melbourne-based graphic design and creative services business providing branding, graphic design, website design, packaging design, marketing collateral, capability statements, tender submissions, and related creative services throughout Australia.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Full name
Email address
Phone number
Business or company name
Project details and requirements
Billing and payment information
Information submitted through contact forms
Any other information you choose to provide
We may also collect non-personal information automatically when you visit our website, including:
IP address
Browser type and version
Device information
Pages visited
Time and date of visits
Website usage data and analytics
3. How We Collect Information
We collect information when you:
Submit an enquiry through our website
Contact us by email or phone
Request a quote or proposal
Engage our design services
Subscribe to communications
Interact with our website
We may also collect information through cookies, analytics tools, and similar technologies.
4. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests
Prepare quotes and proposals
Deliver design and creative services
Communicate about projects and services
Process invoices and payments
Improve our website and services
Send marketing communications where permitted by law
Meet legal and regulatory obligations
5. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and understand how visitors interact with our website.
Cookies help us:
Analyse website traffic
Monitor website performance
Improve functionality and usability
Remember user preferences
You may choose to disable cookies through your browser settings; however, doing so may affect website functionality.
6. Third-Party Services
We may use trusted third-party providers to assist with website hosting, analytics, email communications, payment processing, and other business functions.
These providers may have access to personal information only to the extent necessary to perform their services.
Examples may include:
Squarespace
Google Analytics
Google Search Console
Google Workspace
Payment processing providers
We encourage you to review the privacy policies of these third-party services.
7. Disclosure of Information
We do not sell, rent, or trade your personal information.
We may disclose personal information where:
Required by law
Necessary to provide our services
Required by service providers assisting our business
Authorised by you
8. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
While we implement appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Meet legal, accounting, or regulatory requirements
Resolve disputes
Enforce agreements
When information is no longer required, we will take reasonable steps to securely destroy or de-identify it.
10. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe information is inaccurate, incomplete, or outdated.
To make a request, please contact us using the details provided below.
11. Marketing Communications
We may occasionally send updates, news, or promotional communications relating to our services.
You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
12. Overseas Disclosure
Some third-party providers we use may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure such providers maintain appropriate privacy and security standards.
13. Links to Other Websites
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, policies, or content of those websites and encourage users to review their privacy policies separately.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or website functionality.
Any updates will be published on this page with the revised effective date.
15. Contact Us
If you have any questions about this Privacy Policy, would like access to your personal information, or wish to make a privacy-related enquiry, please contact:
BKK Creative Studio
Melbourne, Victoria, Australia
Email: design@bkk-cs.com
Website: ww.bkk-cs.com
I will respond to privacy-related enquiries within a reasonable timeframe.